Privacy Policy

PERI TECHNOLOGIES PRIVATE LIMITED (hereinafter referred to as “PERI”, “we”, “ us” and “our” ) through its proprietary product “PERI CRM”  respects the privacy of all its users (past and present) and is fully committed to ensure that any personal information remains safe with us till the time its pertinent.

The privacy policy stated below pertains exclusively to the use of our software application PERI CRM which is offered to:

  1. Indian companies whether proprietorship, LLP or private limited (hereinafter referred to as “COMPANY”) as an enterprise business process automation application (with both web and mobile interfaces) to be accessed by its employees and partners in sales, marketing, service and operations verticals (hereinafter referred to as “USERS”).
  2. Individuals (hereinafter referred to as “USERS”) as a self-productivity management tool

While developing and distributing this product, we have taken all essential and reasonable measures, in accordance with the best practices, to protect information and handle it in a safe and responsible manner. We encourage USERS to read the same, and to use it to help make informed decisions and contact our support team in case of any queries. By accessing this application, USERS hereby consent to the collection, receipt, possession, storage, dealing and handling of your information as per this Privacy Policy. In case of any questions, do write to us at support@pericm.com.

Information you provide to us

  • First thing to know is that USERS get access to PERI as part of an organization and not individually.
  • Even when PERI is offered on a trial basis, we mandatorily ask for a valid Indian GST number.
  • Which means an admin of USER’s organization enters specific details and activates a USER on PERI’s web platform only after which USER can access the application.
  • It is best to wait and receive instructions/trainings from IT admin before accessing our application.
  • PERI is only available on Google Play store and hosted on high-availability and secure cloud servers maintained by IT teams of our organisation.
  • USERS are encouraged to read this privacy policy available on mobile login page, before accessing the application. In case of any doubt, USERS can reach out to their COMPANY ADMIN or PERI’s support team.
  • PERI’s web interface doesn’t collect any background data. Only data exchange happens when COMPANY ADMIN explicitly creates MASTER DATA of its USERS for giving them the access to COMPANY’s products and services required for their day-to-day job. The following personal data pertaining to USERS is uploaded by COMPANY ADMIN:
    • Name
    • Registered Address
    • Home Address
    • Mobile number
    • Emergency contact
    • Email
    • Date of Birth
    • Gender
    • Photographs
    • Education
    • GST number (in case of suppliers and retailers)
  • PERI’s mobile interface collects background data while USER is accessing the application and doing work for the COMPANY. In all such cases, USERS are prompted by the application to give explicit permission for each data capture. And USERS always have the authority to disable each permission from the app setting. These may include:
    • Smartphone details like model and version for debugging
    • Location of transaction (PERI doesn’t capture location without a business transaction)
    • Phone contacts for sending transactional SMS
    • Camera for Profile pic and business requirements

How we collect data

PERI collects data when USERS perform business activities and explicitly share that data with the COMPANY. Most data is collected through forms, clicks and mobile utilities like camera, GPS for which PERI takes use of ANDROID’s default services.

How the Information is used

At no time  PERI allows disclosure of USER’s personal data to any party other than the COMPANY user is associated with. Once a USER leaves the COMPANY, this data is retained for a period of 3-5 years to serve as an internal audit trail for the COMPANY. PERI may use or share statistical insights about USERS and ACTIVITIES they perform on PERI on the defined business process that are implemented on our platform. Few examples of this data analysis and publication is “average number of hours a USER works on PERI”, or “median age of USERS” or “average distance travelled per day”. PERI reserves the right to publish, share, advertise USER’s data on a NO-NAME BASIS to selected corporate affiliates, dealers, agents, vendors and other third parties.

Access to your personal information collected

PERI does not share, sell, trade, or rent your personal information to third parties for unknown reasons. We safeguard your mobile numbers and e-mail addresses. None of the personally sensitive information is used, except in a limited set of circumstances that if it required to do so by law or in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Data Security

  • We recognize that your privacy is important to you, and therefore we endeavour to keep your personal information confidential. We take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information to any third Parties
  • Security of our platform solely rest on security infrastructure provided by cloud servers which have globally accepted standards and in compliance with various laws of the different countries.
  • Even when we have enforced SLA’s (Service level agreements), we cannot give any warranty or assurance in relation to the services offered by such third parties companies giving server/ hardware infrastructure.

Changes To The Privacy Policy

PERI reserves the right to modify this Policy. If we decides to change our Privacy Policy, such changes will be posted on the application so that you are always aware of the latest amendments in this Privacy Policy.

About this privacy policy

When COMPANIES and its USERS sign up on PERI’s application, they enter into a contract with PERI TECHNOLOGIES PRIVATE LIMITED and any dispute over privacy is subject to this privacy policy and Terms of Service (available on our website and as part of signing up wizard). The terms of this privacy policy do not govern personal information furnished through any means other than PERI. If you have any grievances about this privacy policy or our treatment of your personal information, please write to privacy grievance officer of PERI by email to support@pericrm.com.

This privacy policy is governed by the laws of India. Our privacy compliances are according to Indian law and all disputes between PERI and USER in this regard are subject to exclusive jurisdiction of Delhi courts.

Thank you and hope our application serves your business requirements in a safe and secure way.

Last updated on: 10th June 2022